Total Calls +12.5%
1,284calls
Total Minutes +5.2%
8,420min
Avg. Sentiment -2.1%
84%Positive
Total Spend +18.3%
$1,420.50

Call Direction Settings

Inbound Calling

Agent will handle incoming calls to +1 (555) 000-0000

Outbound Calling

Automatic callbacks for missed calls or scheduled outreach

Volume Trend

Inbound vs Outbound (30d)

Inbound
Outbound
Day 1 Day 10 Day 20 Day 30

Call Outcomes

Distribution by resolution type

Detailed view
Successfully Resolved
Transferred to Human
Voicemail Left

Recent Call Activity

Live feed of the last 5 operations

Timestamp Type AI Agent ID Duration Sentiment Action
Today, 10:45 AM call_received Inbound #AG-8821 4m 12s sentiment_very_satisfied View Transcript